Question 1

What areas do you serve?

Accepted Answer

We serve Metro Detroit and surrounding communities across Southeast Michigan — covering Wayne, Oakland, and Macomb counties within 35 miles of our Casco, MI location. We also take select jobs beyond that range, especially for commercial projects. Pricing may vary based on distance. Visit our Service Areas page or call us to confirm coverage.

Question 2

Do you offer same-day or next-day appointments?

Accepted Answer

Yes, in most cases. We keep our schedule flexible to accommodate urgent installs. Give us a call at (586) 863-2147 and we will find the earliest available time for your area.

Question 3

Do you work on both residential and commercial projects?

Accepted Answer

Absolutely. We handle everything from single-room home installs to large commercial AV systems, digital signage networks, and multi-location business setups. Each project is scoped and quoted individually.

Question 4

Do you supply equipment or do I need to bring my own?

Accepted Answer

Both options work. We can source and supply hardware for any service we offer, or we can install gear you already own. We will discuss options during the consultation or in-home visit.

Question 5

How do I get a quote?

Accepted Answer

For TV mounting, use the instant quote calculator on our TV Mounting page. For all other services — home theater, audio, smart home, cameras, and commercial signage — give us a call at (586) 863-2147. Most jobs require a quick consultation to scope accurately.

Question 6

How much does TV mounting cost?

Accepted Answer

Base pricing is $79.99 for TVs under 60", $99 for 60"–79", and $125 for 80"+. The final total depends on mount type, wall type, and any add-ons like in-wall concealment or soundbar work. Use the instant quote calculator on our TV Mounting page for an exact estimate.

Question 7

Can you mount a TV above a fireplace?

Accepted Answer

Absolutely. Fireplace installs are one of our most common jobs. We check the wall material, confirm safe mounting points, and install at the best viewing height and angle. If the surface is stone or masonry, that pricing is reflected in our calculator.

Question 8

Can you mount a TV on a brick or concrete wall?

Accepted Answer

Yes. We regularly install on brick, concrete, stone, and other masonry surfaces using hardware rated for the wall type and TV weight. Non-drywall surfaces are priced as a $50 upgrade in the quote calculator.

Question 9

How do you handle the cables and wires?

Accepted Answer

We can keep wiring tidy with clean routing. You can choose surface wire concealment for $25 or in-wall wire concealment for $99. In-wall concealment gives the cleanest built-in look and is one of our most popular upgrades.

Question 10

Do I need to provide my own mount or bracket?

Accepted Answer

You can use your own mount if you already have one — just select "I have my own mount" in the calculator and there is no mount charge. If you do not have one, you can add a fixed, tilt, or full-motion mount during checkout.

Question 11

How long does a typical installation take?

Accepted Answer

Most standard installations are completed in about 20–30 minutes. More complex jobs like above-fireplace, brick-wall, or multi-TV setups can take 45–60 minutes. We work efficiently but never rush the finish.

Question 12

What if I need multiple TVs mounted?

Accepted Answer

No problem. The quote calculator supports multiple TVs — click "Add Another TV" and configure each setup individually. Multi-TV installs are common and we can often complete them in a single visit.

Question 13

What camera brand do you recommend for homes?

Accepted Answer

We recommend Blink cameras for most residential installs. They're easy to use, don't require a monthly subscription, have great battery life on wireless models, and work seamlessly with the Blink app. We'll help you pick the right model for your setup.

Question 14

Is app setup included in the $99 per camera rate?

Accepted Answer

Yes — every residential camera install includes full app configuration, Wi-Fi connection, and a walkthrough so you know exactly how to view your cameras, review footage, and adjust settings. We don't leave until you're confident with your system.

Question 15

Do you install cameras I already own?

Accepted Answer

Absolutely. If you already have cameras you'd like installed, we'll handle the mounting, wiring, and setup regardless of brand. The same $99 per camera rate applies.

Question 16

How long does a typical camera installation take?

Accepted Answer

Most single-camera installs take 30–60 minutes including setup and walkthrough. Multi-camera residential systems typically take 2–4 hours. Commercial systems vary depending on scope — we'll give you a time estimate when you call.

Question 17

Do you install NVR and DVR systems for businesses?

Accepted Answer

Yes. We work with all major commercial security brands and can design, install, and configure full NVR or DVR systems for businesses of any size. Call us for a free consultation and custom quote.

Question 18

Do you supply the hardware or do I need to purchase it myself?

Accepted Answer

We can supply everything — displays, mounts, media players, and cabling. We source commercial-grade hardware from all major brands and include it in your full project quote after the site visit.

Question 19

What brands of displays do you work with?

Accepted Answer

We work with all major commercial display brands including Samsung, LG, NEC, Sony, and others. We'll recommend the right hardware for your specific environment, budget, and use case.

Question 20

How does pricing work for digital signage?

Accepted Answer

Every project is custom scoped. We start with a site visit to assess your space, then meet with you to understand your vision and provide a full itemized quote covering hardware, labor, and setup. No hidden fees.

Question 21

Do you handle content creation or content management?

Accepted Answer

Our specialty is the physical installation — displays, mounts, wiring, and hardware configuration. For ongoing content creation or management platforms, we refer trusted partners who specialize in that area.

Question 22

How long does a digital signage installation take?

Accepted Answer

Single display installs can often be completed in a few hours. Multi-screen systems and video walls may take a full day or more depending on scope. We'll give you a clear timeline during the planning phase.

Question 23

How much does a home theater installation cost?

Accepted Answer

Every build is custom scoped, so pricing varies based on room size, equipment, and complexity. We don't put pricing online because a fair quote requires seeing your space first. Call us and we'll get a consultation scheduled.

Question 24

Do you supply the equipment or do I need to purchase it myself?

Accepted Answer

Either way works. We can source all hardware — projectors, screens, receivers, speakers, cables — or we can install gear you already own. We'll discuss both options during the consultation.

Question 25

What size room do I need for a home theater?

Accepted Answer

There is no minimum. We work with dedicated basement rooms, spare bedrooms, living rooms, and everything in between. The design adapts to the space you have.

Question 26

Can you work with equipment I already own?

Accepted Answer

Absolutely. If you have a receiver, speakers, or a projector already, we can incorporate them into the new build. We assess what you have during the in-home visit and let you know what will integrate cleanly.

Question 27

Do you do Dolby Atmos and surround sound?

Accepted Answer

Yes. We install 5.1, 7.1, and Dolby Atmos configurations including in-ceiling height channels. Speaker placement and level calibration are included in every surround sound install.

Question 28

How long does a home theater installation take?

Accepted Answer

A straightforward projector and screen setup might take half a day. A full surround sound build with in-wall wiring and equipment rack setup can take a full day or more. We give you a clear timeline in the quote.

Question 29

Do I need wired or wireless speakers?

Accepted Answer

Both have advantages. Wireless systems like Sonos are easier to add to existing homes with no in-wall work required. Wired in-ceiling speakers offer cleaner sound with no Wi-Fi dependency. We'll recommend the right approach based on your home and goals.

Question 30

Can you add audio to just one room, or do you only do whole-home systems?

Accepted Answer

We do both. A single room soundbar or pair of in-ceiling speakers is just as common a job for us as a full multi-room system. Start small and expand later if you want.

Question 31

Do you work with Sonos?

Accepted Answer

Yes, we install and configure Sonos systems including speakers, amps, and subwoofers. We also work with HEOS by Denon, Yamaha MusicCast, and other multi-room platforms.

Question 32

Can you integrate with my existing receiver or AV system?

Accepted Answer

In most cases, yes. We assess what you have during the in-home visit and let you know what can be incorporated versus what would need to be replaced for the best result.

Question 33

How much does whole-home audio cost?

Accepted Answer

Every home and every system is different, so we scope and quote each project individually. The best way to get a real number is to give us a call and set up the in-home visit.

Question 34

Do you install outdoor speakers?

Accepted Answer

Yes. We install weather-rated outdoor speakers on patios, decks, around pools, and in garages. Outdoor speakers can be integrated into the same multi-room system as your indoor speakers.

Question 35

Do I need to buy the devices before you come out?

Accepted Answer

Not necessarily. We can supply and source devices for you, or work with what you already own. If you need recommendations, we'll suggest what works best for your home and budget during the consultation.

Question 36

Will everything work with my existing Wi-Fi?

Accepted Answer

It depends on your current setup. We assess your network during the in-home visit and let you know if anything needs to be upgraded for reliable smart home performance.

Question 37

Do you work with Apple HomeKit?

Accepted Answer

Yes. We configure devices that support Apple HomeKit and can set up the Home app on your iPhone. We work with all major ecosystems — Alexa, Google Home, and Apple HomeKit.

Question 38

Can you add to a smart home system I already have?

Accepted Answer

Absolutely. We can expand an existing setup, fix devices that aren't working properly, or integrate new devices into what you already have. Just give us a call and describe what you're working with.

Question 39

What if a device stops working after you leave?

Accepted Answer

Give us a call. We stand behind our work. Most issues after an install are network or app-related and easy to resolve over the phone or with a follow-up visit.

Question 40

How long does a smart home installation take?

Accepted Answer

It varies by scope. A single device like a thermostat or doorbell can be done in under an hour. A full multi-room setup covering lights, locks, cameras, and thermostats will take a few hours to a full day.

Got Questions? We Have Answers.

General

TV Mounting

Camera Installation

Digital Signage

Home Theater

Whole Home Audio

Smart Home

Just give us a call — we're happy to talk through it.